Privacy Policy

This Privacy Policy explains how Tinycore Studios ("we", "our", or "us") handles information when you use the Lumelo mobile application (the "App"). Lumelo is designed as a private, local-first family memory app with no custom Tinycore Studios backend.

1. Who We Are

Lumelo is developed and operated by Tinycore Studios. For privacy questions, contact us at privacy@tinycorestudios.com.

2. Summary

• Lumelo stores your family archive on your device.
• If iCloud sync is enabled, app data may sync through your private iCloud database.
• We do not operate a Lumelo server that receives your memories, photos, audio, transcripts, child names, or search queries.
• StoreKit purchases are handled by Apple.
• Firebase Analytics and Crashlytics receive app usage and diagnostic information for product health and stability.

3. Information You Add to Lumelo

Depending on how you use the App, Lumelo may store:

• Child profile details, such as name, birth date, pronouns, and avatar image
• Memory titles, body text, dates, types, moods, favourites, and location text you enter
• Photos you select or import into the App
• Voice recordings you create in the App
• Transcripts created from voice recordings when you choose to transcribe audio
• User tags, detected topics, searchable text, photo classification tags, and weekly reflections
• Local app settings, such as iCloud sync preference, notification preferences, search history, selected child, and subscription entitlement state

This information is stored locally on your device and may also be stored in your private iCloud database if iCloud sync is enabled.

4. Photos, Microphone, Speech, and Notifications

Lumelo asks for system permission before accessing sensitive device features:

• Photo access is used to import selected photos and read available capture dates for memory creation.
• Microphone access is used to record voice memories.
• Speech recognition is used to create transcripts when you choose to transcribe audio.
• Notification permission is used for optional weekly reflection and on-this-day reminders.

You can manage these permissions in iOS Settings. If permission is denied, the related App feature may not work.

5. Sync, Storage, and Apple Services

Lumelo uses SwiftData for local app storage. If iCloud sync is enabled, SwiftData may sync app data through Apple's CloudKit service using the private database for your signed-in Apple ID. Your iCloud data is controlled through your Apple account and Apple's iCloud settings.

Lumelo may also use Apple services and frameworks for StoreKit purchases, Photos, Speech, notifications, Core Spotlight system search, App Intents shortcuts, widgets, and on-device intelligence features. Apple's privacy policy and device settings govern Apple's handling of data processed by those services.

6. Intelligence Features

Lumelo uses on-device Apple frameworks where possible for tagging, photo classification, search, reflections, and story summaries. Some features depend on device and operating system capabilities. Unsupported devices may receive simpler local fallback behaviour.

We do not send your memory text, transcripts, photos, audio, search queries, or child details to a Tinycore Studios AI server.

7. Analytics and Crash Diagnostics

Lumelo uses Firebase Analytics and Firebase Crashlytics to understand product usage, diagnose crashes, and improve app stability. These services may collect coarse usage events, diagnostic data, crash reports, device information, operating system version, app version, and related technical information.

Lumelo does not intentionally log memory text, child names, search query text, transcripts, photo metadata, audio filenames, location names, or other family archive content to Firebase. Some events may include limited operational parameters, such as a memory type, result count, filter count, product identifier, or number of saved items.

8. Purchases

Lumelo Plus subscriptions and Lifetime purchases are handled by Apple's App Store and StoreKit systems. Lumelo uses verified purchase status and local entitlement state to unlock paid features. We do not receive or store your payment card details.

9. Export and Sharing

You control whether to export your data. The full export feature creates a zip archive that may include a JSON manifest with memory metadata, dates, tags, child names, favourites, transcripts, and archive paths for media. Local photos and voice recordings referenced by exported memories are included when those files are still present on the device.

Once you export or share data from Lumelo, you are responsible for how that file is stored, shared, or deleted outside the App.

10. Deletion and Retention

You can delete memories, child profiles, or all app data from within Lumelo. Deleting a child profile also deletes that child's memories from Lumelo. If iCloud sync is enabled, deletions may sync through your private iCloud database according to Apple's CloudKit behaviour.

Because Lumelo does not use a custom Tinycore Studios account backend, we generally do not have a server-side copy of your family archive to delete. Firebase may retain analytics and crash diagnostic data according to Google's retention and privacy policies. Apple may retain purchase, iCloud, and other Apple service data according to Apple's policies and your account settings.

11. Children's Privacy

Lumelo is intended for use by parents, guardians, and caregivers. It is not directed at children under 13. The App may store information about children when an adult user adds it, such as names, dates, photos, voice recordings, notes, and memory metadata. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided information to us directly without appropriate consent, contact us at privacy@tinycorestudios.com.

12. Your Rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to processing of personal information. Most Lumelo archive data is controlled directly on your device, through iCloud, or through in-app deletion and export controls.

To ask a privacy question or exercise rights relating to information we control, contact us at privacy@tinycorestudios.com. We may need to verify your request before responding.

13. Third-Party Services

These services may process information when you use Lumelo:

Service	Purpose	Privacy Policy
Apple iCloud and CloudKit	Private iCloud sync when enabled	apple.com/legal/privacy
Apple StoreKit and App Store	Subscriptions, purchases, restores, and entitlement verification	apple.com/legal/privacy
Apple Photos, Speech, Notifications, Spotlight, App Intents, Widgets, and on-device intelligence frameworks	Optional app features enabled by device permissions and Apple platform services	apple.com/legal/privacy
Firebase Analytics	Usage analytics and product measurement	firebase.google.com/support/privacy
Firebase Crashlytics	Crash reporting and diagnostics	firebase.google.com/support/privacy

14. International Processing

Apple and Google may process data in countries other than where you live. Their privacy policies describe their international transfer practices and safeguards.

15. California Privacy Rights

If you are a California resident, you may have the right to know, access, correct, delete, and opt out of certain uses of personal information. We do not sell your personal information and do not use your family archive for cross-context behavioural advertising. To exercise rights for information we control, contact us at privacy@tinycorestudios.com.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above and, where required by law, provide more prominent notice. Continued use of the App after changes take effect constitutes acceptance of the updated policy.

17. Contact Us

For privacy-related questions, requests, or concerns:

Tinycore Studios
Email: privacy@tinycorestudios.com